0

m3 of CONCRETE

poured with AGG SMART™

0

tonnes of AGGREGATE

deliverd with AGG SMART™

0

loads of WASTE

removed with AGG SMART™

Delivered by customers using the AGG SMART™ system since 2018.

What is
AGG SMART

AGG SMART™ is an integrated "cloud based" shipping system developed specifically for the concrete and aggregate sectors. It is a complete "end to end" solution, managing everything from customers, to quotes, to job planning, to delivery tracking, to invoicing and reporting.

The system has been developed to help you run your operation more efficiently, to save time, and to save cost through the elimination of human error and additional staff.

AGG SMART is optimised for UK, US, RoI and Canadian customers.

*Cloud-based - the service is accessed via a secure web portal - no expensive hardware or software to manage on site

A detailed operational overview

Pull up any job and check its status. Live progress, arrival ETA, waiting time and signature feedback. Allows you to manage your day and your customers expectations without having to call the driver.

Payment status is displayed on screen and credit cards can be pre-authorised directly through the AGG SMART™ system.

Customer Management

Customer quotes are stored with easily accessible look-up by name, phone number, postcode or invoice number

Smart Planning

Intuitive drag and drop calendar creates a visual environment to plan and amend your working day.

Tracking

Monitor your fleet and see live delivery progress with our driver app. Live ETA updates with automated customer text messageing.

Reporting

Data is king when it comes to monitoring efficiency and profitability. AGG SMART provides easy to understand reports and graphs.

Case Study

"AGG SMART has been a significant addition to our volumetric ready mix business, creating flexibility, traceability and efficiency in our day to day shipping and ordering process."
Phillip Wright - Wright Mix.

25% Increased Productivity

View Case Study

A Smart
System

AGG SMART covers your complete end-to-end work flow, from quoting, to planning, to tracking, to delivery, to invoicing, and reporting. All integrated and working together to streamline your business and dramatically reduce operation and staff costs.

AGG SMART is updated LIVE throughout the day, enabling your staff to work in collaboration, whether they are in the same office or in remote locations.

Increase efficiency and reduce operational costs.

Industry Approved

AGG SMART has been developed in conjunction with two large UK aggregate and concrete suppliers. This has enabled the system to be unique and specific for industry needs. And we are pro-actively working with all our clients to continuously improve and develop to the system, thus making it future proof.

"AGG SMART has completly changed the way we operate, streamlining processes to maximise efficiency. Ordering, dispatching, invoicing and reporting are made simple using the AGG SMART system. I have a strong working relationship with Jamie, he is hands on and always happy to help out. I wish we had found it sooner!""
James Hunter - Spotmix RMC Ltd

"We have been using AGG SMART for over a year now and could not recommend this shipping system enough. It has proved to be quicker, more reliable and efficient than our previous software system. We have developed a great partnership with Jamie at AGG SMART who is always available to answer queries we may have. AGG SMART has not only helped the shipping side of our business but have also helped our driver's out on the road and our accounts department with this user friendly system."
Josh Clinkard - Hardcrete

"AGG SMART has been a significant addition to our volumetric ready mix business, creating flexibility, traceability and efficiency in our day to day shipping and ordering process. With a detailed and easy to use quotation system integrated to our credit card payment provider it makes booking jobs on seamlessly easy. AGG SMART's support network and continual development has been exceptional and unlike other software providers I have experienced are prepared to listen to the industry and their needs."
Phillip Wright - Wright Mix

"As the number of vehicles we were running increased we found our office was struggling with a manual shipping system. The phones where hectic and required more operators to be able to book jobs on at the same time. By using this software it has revolutionised our office and allowed us to reduce office labour hours. With it being web based I am able to access it from anywhere at anytime. The software has allowed us to make the booking process easier for both sales staff and customer enabling us to make the booking, and take payment. We have also found the system useful to chase up quotes that have been given giving us a chance to turn it into a sale.."
Bobby Saundh - Rock Solid

"AGG SMART has completely revolutionised the way we take on and distribute orders. Taking on up to 40 jobs per day, we had outgrown our daily worksheets and found it impossible to keep track of orders. AGG SMART enables us to move jobs around throughout the day, which is essential in the volumetric industry. We opted to have WorldPay integrated with our system which has helped massively with cash flow and reduced office labour hours. AGG SMART customer support has helped us every step of the way in the transition from manual shipping sheets to using the system full time. The level of service has been second to none. I recommend the AGG SMART service to anyone in the concrete industry."
Sarah Mycock - R T Mycock and Sons LTD

"It is impossible to put into words just how much AGG SMART has streamlined our operation. Literally 6 months ago we would take orders over the phone and it was difficult to organise ourselves and have continuity with customer history and existing orders that had been placed. AGG SMART has totally revolutionised our business and brought it right up to date. It is so funny when we answer the phone to a customer and say their name before they do, so much more personable. Yes we have had to adjust the system to meet some of our needs but the support we get is second to none with a very quick response time for any updates. "
Dave - All Loads Ltd

"Before we had AGG SMART and WEBFLEET, I was constantly on the phone to customers and our drivers - the days were so frantic. So much so that I would miss lots of calls during the day. Now, the office is very calm and I never miss a call"
Peter Harris, Operations Manager, Wright Mix

"AGG SMART is only a recent addition to our company and is already proving its worth. From the initial booking in of jobs through to dispatch, completion and invoicing it is a smooth transition, reducing the need for manual intervention and in turn reducing the risk of mistakes being made. The AGG SMART team have given great service and back up."
Chris Graham - Aberdeen Concrete

AGG SMART FEATURES

Customer Management

Add new customers to the system easily through our smart address facility (just enter the postcode). And search for existing customers via phone number, name or address to display previous jobs and add a new job.

Job / Shipping Planner

Intuitive visual calendar interface lets you "drag and drop" jobs directly onto a time slot on the virtual shipping sheet. Job status updates live on the calendar to give you a snapshot of the day's progress. Delayed jobs are highlighted.

Fleet Tracking

With the AGG SMART™ driver app, jobs can be sent directly to your trucks for navigation to the delivery address. Delivery status is updated live and your complete fleet location can be viewed online.

Proof of Delivery

The AGG SMART™ app provides proof of delivery (POD) / ticket via a digital signature or photograph. Jobs can be re-priced live on site depending on quantity variations and waiting time.

Reporting / Stats

Report live at the click of a button on a whole wealth of statistics. Jobs completed, jobs today, jobs not paid, quotes made but not transferred into jobs. Just a selection of the reporting available.

Email / SMS Customer Alerts

Optional email and SMS alerts can be sent to customers before and after their delivery. An alert can be automatically be sent the evening before as a reminder of the order. And an alert can be sent after the delivery as a receipt of order.

Secure System / Backup

All data is stored securely on the AGG SMART™ servers (managed by Microsoft Azure) and all data is password protected to your account. All communication with the AGG SMART server is secured by an SSL connection and all data is backed up offsite every night.

Automated Quotations

Upload your specific pricing sheet to AGG SMART™ and quotes are calculated automatically depending on material and quantity. Or you can override the automated system for special pricing. Never mis-quote a customer again.

Multiple Loads / Part Loads / Multiple Depots

Jobs with multiple deliveries are handled easily on the calendar. A job quoted over one load will automatically be split into multiple loads and these can be dragged onto the calendar as required. Under or over deliveries for volumetric concrete are requoted live on the system with our integrated app.

Invoicing

Jobs can be invoiced directly from AGG SMART™ via email (with POD(s) / tickets attached). And completed jobs can be automatically downloaded and imported into your accounting software (Sage, Xero, Quickbooks, etc).

Online Payment

AGG SMART integrates into SagePay, Cardknox and other leading online payment gateways. This enables you to pre-authorise payment before delivery and collect the balance on completion. Or just take complete payment at point of sale.

Phone System Integration

AGG SMART™ integrates into leading phone systems to enable live call logging. Existing customer details can be brought up on screen as the handler answers the phone, or for new customers, the phone number is automatically added as part of adding a new customer.

Support

AGG SMART™ is a managed solution. Our friendly support team are always on hand during business hours to help you with any queries you may have. We can also import your existing customer database into our system to ensure a seamless integration.

Development

We are also continuously developing the system to help your business grow and become more efficient. If there is anything specific you need for your operation, our team of specialist developers can add in bespoke functionality.

AGG SMART™

Address

AGG SMART Ltd, Rivermead House, 7 Lewis Court, Grove Park, Leicester, LE19 1SD, United Kingdom

Office Hours

Mon / Friday 08:00 - 17:00

Get In Touch With Us Today

  (please include fleet size and vehicle type eg. drum mixer, volumetric, tipper, pump, etc)